We take data protection very seriously and acknowledge that GDPR compliance will be a continual process now the deadline of 25th May 2018 has passed.
We are registered with the ICO certificate number: ZA695744.
We require a signed data processing agreement from each of our new clients prior to commencing any services, this document explains how and why we process your personal data.
This privacy notice tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.
Who are we?
We are Specialist Financial Solutions Limited.
3 Coltman Close,
Monday to Friday 9.00 am to 5.00 pm.
You can contact us by post at the above address, by email at firstname.lastname@example.org or by telephone on 07748 841200.
We are not required to have a data protection officer but have appointed a data protection lead. Any enquiries about our use of your personal data should be addressed to the contact details above.
How we use your information
When you use our website
When you submit an enquiry via our website
When you sign up to receive our blog post notifications
When you download a sample document
When you take part in our feedback survey
Your rights as a data subject
Your right to complain
When you use our website to browse our products and services and view the information we make available, a number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors and to help to make your user experience better.
Some of the cookies we use are strictly necessary for our website to function, and we don’t ask for your consent to place these on your computer. These cookies are shown below.
As well as the cookies we use, various third parties also place them on your computer, again with your consent.
When you submit an enquiry via our website, we ask you for your name, contact telephone number and email address.
We use this information to respond to your query, including providing you with any requested information about our products and services.
We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered questions to your satisfaction.
We will do this based on our legitimate interest in providing accurate information prior to a sale.
Your enquiry is stored and processed as an email which is hosted by Intrahost on a cloud server based in the UK and has adequate protection in place to protect your data.
We do not use the information you provide to make any automated decisions that might affect you.
We keep enquiry emails for two years, after which they are securely archived and kept for seven years, when we delete them.